Terms & Conditions

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Terms & Conditions

Last Updated: 28/04/2025

Welcome to Dulley Smart Renovations’s website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Definitions

  • “Company,” “We,” “Us,” “Our” refers to Dulley Smart Renovations.

  • “Client,” “You,” “Your” refers to the user or customer of our services.

  • “Services” refers to building completion, finishing, remodeling, and related construction work.

  • “Website” refers to dulleysmartrenovations.com.

2. Use of Website

  • This website is for informational purposes only.

  • You may not use this site for any unlawful purpose or in a way that could damage its functionality.

  • We reserve the right to modify or discontinue any part of the website without notice.

3. Services & Quotes

  • All service descriptions, pricing, and quotes are subject to change without notice.

  • Free estimates are non-binding until a formal contract is signed.

  • Final pricing may vary based on project scope, materials, and unforeseen conditions.

4. Payments & Deposits

  • A deposit may be required to secure project scheduling.

  • Payment schedules will be outlined in the contract.

  • Late payments may incur fees or pause work progress.

5. Cancellation & Refunds

  • Deposits are refundable only if cancellation occurs within 14 days before project commencement.

  • Once materials are ordered or work begins, refunds may be partial or non-refundable.

6. Warranties & Liability

  • We guarantee workmanship for 10years (specific terms in contract).

  • We are not liable for damages due to:

    • Client-provided materials or design choices.

    • Pre-existing structural issues discovered during work.

    • Acts of nature (floods, earthquakes, etc.).

7. Client Responsibilities

  • Provide accurate project details and necessary access to the property.

  • Secure required permits (if applicable).

  • Maintain a safe work environment for our team.

8. Dispute Resolution

  • Any disputes will first be resolved through mediation.

  • If unresolved, legal action will be pursued in the UK courts.

9. Intellectual Property

  • All website content (logos, images, text) is owned by Dulley Smart Renovations and protected by copyright.

  • Unauthorized use is prohibited.

10. Privacy Policy

11. Changes to Terms

  • We may update these terms at any time. Continued use of the website constitutes acceptance.